Training & Conferences
Effective training for both practitioners and decision makers gives participants an understanding of dispute resolution techniques and their applicability to family, business, organisational and congregational life.
In addition to our general training, the Centre also provides customised training for agencies, businesses, and congregations. Please contact the Centre if you have more than 10 people to train in dispute resolution processes. To register for an upcoming training session, get in touch with us via Conatct Us.
General Civil and Private Practice Mediation Training
What you will learn
- Stages of mediated problem solving
- Conflict theory
- Balancing power
- Managing a negotiation
- Cultural and gender issues in mediation
- Dealing with strong emotions
- Breaking impasse
- Drafting durable agreements
What you will receive
- Learning through exercises, demonstration, and role plays coached by experienced mediators and colleagues
- Case observations and co-mediation opportunities
- Basic Mediation Certificate
is the founding Director for the Center for Conflict Resolution, Tom and Vi Zapara School of Business, La Sierra University, Riverside, California.
He holds a doctorate in law and practices law in California as a partner in Reynolds Jensen Swan & Pershing LLP and is general counsel to Versacare Foundation and a member of the Versacare Foundation Board.
is former Ombuds at the University of Louisville with a faculty appointment in the School of Urban and Public Affairs and former Regional Counsel and Senior Dispute Resolution Counsel for the Department of Veterans.
He is an associate director of the Center for Conflict Resolution at La Sierra University and recognized for his innovation in designing conflict resolution programs within the workplace.
is a professor at Indiana University and at the University of Louisville. He teaches conflict management, mediation, restorative justice and human resources.
He has extensive experience in conflict management, mediation, restorative practices, ombuds education, education, training and in anti-bullying efforts.
He co-founded, with Tony Belak, the 4Civility Institutes in Louisville Kentucky and in Dublin Ireland. Together they have trained over 5,000 mediators worldwide.